TBdress Reviews

1.4

/5.0

45 customer reviews

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38

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reviewers recommend

TBdress

TBdress, known for its dresses, accessories, and shoes, is rated 1.4 out of 5. The rating reflects how women, teens, and brides view their experience with TBdress. Reviews of TBdress are verified before publication.

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45 Reviews on TBdress

by Ida Jimenez

Sep 18, 2022

Zero stars

Zero stars ! Do not buy their wigs , as they are absolute garbage, tbdress wigs can only be worn for Halloween.
The wigs are horribly unattractive without any resemblance to the pictures they advertise. tbdress does not do returns on purchases, nor do they reply to emails.. Customer Beware

by Sheila G.

Aug 04, 2022

Wrong Color Dress-No Response From TBDress

I ordered a $150 dress and it took 2-months to come! When I emailed customer service and messaged on TBDress website multiple times because I had not heard anything about the dres, no one from TBDress ever responded.
Once dress arrived I could not wear it because the color of the lace bodice was wrong! Of course I emailed and messaged again with no response. Finally when I received response from TBDress they told me nothing was wrong with color and offered me 15% discount on next order & they could not refund me because dress was custom-which is WAS NOT CUSTOM since there was nothing ordered custom for the dress.
TBDress takes customers money & offers the WORST SERVIVE EVER!
NEVER ORDER FROM THEM!

by Ethan445

Jul 29, 2022

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. I actually received a wig from them but it was AWFUL. It looked nothing like the photo. The only place that wig belonged was in the garbage. I tried contacting them by email MANY TIMES. They never responded to the request to return the wig and get a refund. My last email to them actually stated that I contacted a lawyer for a class action suite. I knew there had to be hundreds or even thousands more of us. I wish this was a possibility. They need to loose their ability to do business in the United States. I hope others can learn from our mistakes.

by Eugene M.

Jul 20, 2022

SCAM

I ordered 3 dresses it took over a month to arrive. The worst quality and I can't reach anyone in customer service for a refund. No phone number to call just an email address that no one answered.
Do not waste your money!

by Reed67

Jul 13, 2022

This is the worst dresses I ever have

This is the worst dresses I ever have, please don't waste your money. What you see on the web is not the same. Please don't buy anything from them.

by Enrique H.

Jul 07, 2022

DO NOT BUY FROM THESE PEOPLE

If I could give this company a zero review, I would. They sent me the wrong dress and haven't responded to the dozen or so messages I've sent to them. I want a refund for their error

by Erika Miller

Jun 27, 2022

Ghost of a business

No item received months later. No communication nor updates through all platforms! Complaint coming to ACCC Aus
Take action people, this is unacceptable!

by Curtis Gilbert

Jun 24, 2022

DO NOT BUY ANYTHING FROM TBDRESS

It is clear this company pays people for reviews. I would like to give them zero stars. I ordered a romper and shoes 8 months ago and never got it. After a month of waiting, I contacted them and they said the item was returned to them. They didn't say why. They tried to offer me credit which I did not want. They won't return my money. $112.46 wasted. It is a SCAM.

by Eddie614

Jun 23, 2022

Outstanding store and Exquisite Gown

I came upon tbdress.com when searching for a Mother of the Groom Dress. I found the perfect gown and had questions. Each time I received an immediate and detailed response. I was amazed by the quickness of receiving my dress and the beauty of it. The workmanship and detail are of the highest degree and I couldn't be happier. The customer service and quality of this store is top notch. I can't wait to wear my dress for my son's wedding in 2 weeks. I will let others know about my wonderful experience. I'm so pleased to have found this website!

by Owen Banks255

Jun 22, 2022

BS DEALING

ZERO UPDATES, ZERO COMMUNICATION, ZERO DELIVERY, 5 STARS TO COMPLETE AND UTTER DISAPPOINTMENT. REPORTING TO ACCC. ADVISE TO ALL BUYERS TO ACTION ON TOO OTHERWISE THIS FRAUDULENT BUSINESS CONTINUES TO THRIVE.

TBdress Q&A

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Q:

How long it takes for your order to arrive?

A:

Um my friends order some dresses for my 15 about a week ago and my quinceanera is about a month well u think it gets here on time

by Manuel Bradley - August 23, 2018

A:

It took several weeks, and even then they sent the wrong items. After weeks of struggle, I was promised a refund on condition I leave a good review for them on this site. In the end, the refund was for half of what I'd paid for the items. AVOID THIS COMPANY LIKE THE PLAGUE!

by Ortiz217 - October 14, 2016

A:

Hi Janetta. By the time i received my order in completion it was a total of 5.5 months with the first of the items arriving only in 3 months. I had duplicates and goods that did fit or wrong product. I have not and will never buy from them ever again.

by Janice409 - October 12, 2016

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Q:

I'm so skeptical about purchasing from this website. Please send me pictures to prove it's worth it. Thank you!

A:

Noooo ITS NOT! DONT DOOO IT! THEY IS SCAMMING PEOPLE OUT OF THEIR MONEY! THEY PAY PEOPLE FOR GOOD REVEIWS IT IS A SCAM!

by Marion947 - May 10, 2019

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Not worth it. Takes over a month to ship, quality is poor.

by Claude N. - April 13, 2019

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I would avoid doing business with TB Dress. Even following their sizing guide, the dress was too small and didn't fit right. The built-in cups and the belt were in the wrong place. Now I'm trying to get a full refund (minus shipping). The text someone posted above was exactly the same text I was sent regarding my options for refunding. It's definitely questionable business practices.

by Pamela650 - December 20, 2018

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Q:

Can we trust this site?

A:

I personally do not trust this site and will be warning all of my friends about the lack of help Im receiving from customer services. I'm shocked that no one has yet replied to my facebook message yet with screenshots of our entire email correspondence regarding orders I made with TBDRESS of around 200 dollars! This is shocking and Im reading more and more bad reviews online about this store right now. So many people have suggested that any good review they have must be a fake. I'm very skeptical of tbdress now. However I guess I am lucky because I believe I made all of my purchases to tbdress via paypal so I may enquire them to look into this further for me and to represent my case in pushing for a full refund back for me as I have received none of my orders with tbdress yet.

by Watkins - August 15, 2018

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Worst online shopping i ever experienced. Please please dont buy from this fraud website, u will be wasting your time and money

by Yolanda177 - November 21, 2017

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Do not trust. They sent me the wrong color, and insisted it was right. They refused to give me a full refund, and offered me half the amount as a refund Knowing they sent the wrong color, but denying it. Horrible experience. Save yourself a lot of headaches and find a better site.

by Regina Ortiz - May 30, 2017

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Q:

Is there a contact number for TB Dress I haven't received my order and I am concerned

A:

Can someone please call me 216-254-2871. Or email [email protected]

by Bruce B. - April 06, 2019

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You've lost your money! You might get your order 5 months from now, but it won't fit or look anything like what you thought you ordered. Sorry.

by Yvonne641 - April 18, 2016

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No, I'm sorry to hear that. They contact me, actually yesterday, regarding to try to make it up. Now? Really! When I did my purchase back in November'15. No thanks. Good luck to you

by Beverley W. - April 15, 2016

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Q:

Is this a legitimate company?

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NO Not a Legitimate company! 74 days and I do not have my product and they refuse to give a refund. They keep saying it is one the way, wait another 4 weeks they say

by Williamson77 - June 25, 2020

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I placed a order before thanksgiving, its about to be another year and I still havent received my order. This website is absolutely a fraud! Do NOT order from this site!

by Rogers185 - December 30, 2017

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Yes it is but a very shonky one. I ordered five dresses from TB Dress after carefully measuring and consulting their own sizing chart. All were tiny, it was obvious the sizing stickers were stuck on to the plastic bag to match my order while the garments had no sizes at all on their sewn in tags. Not one came close to the size in their chart or close to fitting. If something appears too good (or cheap) to be true it is.

by Ford568 - March 14, 2016

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